FAQ

Explore our comprehensive FAQs for quick answers to common queries, ensuring a smoother and more informed experience with our services.

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  • Payment Links:

  • What are payment links?

    Payment links are personalized URLs that enable users to make secure payments directly, simplifying transactions and enhancing user convenience.

  • How do I generate a payment link?

    Generating a payment link is easy; log in to your account, enter transaction details, and create a link instantly for hassle-free and quick payments.

  • Can payment links be customized?

    Yes, you can customize payment links with specific amounts, descriptions, and branding, providing a tailored and professional payment experience for your customers.

  • Are payment links secure?

    Absolutely. Our payment links use encryption and secure protocols, ensuring the safety of both user and transaction information during online payments.

  • Invoices:

  • How do I create an invoice?

    Creating an invoice is simple; use our intuitive platform to input details, generate, and send professional invoices instantly for prompt and accurate payments.

  • Can I track invoice status and payments?

    Yes, our platform allows real-time tracking of invoice statuses and payments, providing you with transparency and control over your financial transactions.

  • Can I customize the appearance of my invoices?

    Absolutely. Personalize your invoices with company logos, colors, and branding, creating a professional and distinctive look for a positive customer experience.

  • How are late payments managed?

    Late payment reminders and automated notifications ensure timely settlements. You have the flexibility to set reminders and penalties for a smoother invoicing process.

  • Payment Methods:

  • What payment methods do you support?

    We support a wide array of payment methods, including credit cards, debit cards, digital wallets, and bank transfers, ensuring flexibility for both businesses and customers.

  • Is my payment information secure?

    Yes, we prioritize the security of your payment information. Our platform employs robust encryption and compliance with industry standards to safeguard sensitive data.

  • Can customers save payment details for future transactions?

    Yes, our platform offers a secure option for customers to save their payment details, facilitating quick and convenient future transactions with just a few clicks.

  • Are international payments supported?

    Absolutely. Our payment gateway accommodates international transactions, providing businesses with the capability to accept payments from customers around the globe.

  • Make Payouts:

  • How can I initiate payouts?

    Initiating payouts is easy; log in to your account, enter recipient details, and transfer funds swiftly for efficient and timely payouts.

  • What information is required for making payouts?

    Provide recipient details such as account information or email addresses. Our platform ensures secure and accurate fund transfers for all your payout needs.

  • Can I schedule recurring payouts?

    Yes, our platform allows you to schedule recurring payouts, providing an automated and efficient solution for regular payments, salaries, and other financial disbursements.

  • Are there limits on payout amounts?

    Payout limits may vary based on your account type. Please refer to our guidelines for specific details on payout limits and ensure compliance with regulations.

  • Current Account:

  • How do I open a current account?

    Opening a current account is a straightforward process. Submit the required documents online, and our team will guide you through the necessary steps for a seamless experience.

  • What features does the current account offer?

    Our current account provides features like online banking, debit cards, and seamless integration with our payment gateway, ensuring comprehensive financial management for businesses.

  • Can I schedule recurring payouts?

    Yes, our platform allows you to schedule recurring payouts, providing an automated and efficient solution for regular payments, salaries, and other financial disbursements.

  • Are there transaction fees for the current account?

    Transaction fees may apply based on your account type. Review our fee structure for specific details on transaction charges and account-related expenses.

  • Can I link my current account to other financial tools?

    Yes, our current account is designed for seamless integration with various financial tools, providing businesses with flexibility and efficiency in managing their financial operations.

  • Tax Payment:

  • Can I make tax payments through your platform?

    Yes, our platform supports secure and convenient tax payments. Select the tax type, enter the required details, and make payments with ease.

  • Are tax payments processed in real-time?

    Tax payments are processed promptly. However, processing times may vary based on the tax authority. Please check with the relevant tax office for specific timelines.

  • Can I schedule recurring payouts?

    Yes, our platform allows you to schedule recurring payouts, providing an automated and efficient solution for regular payments, salaries, and other financial disbursements.

  • How is my tax information protected?

    We prioritize the security of your tax information. Our platform employs encryption and compliance measures to safeguard sensitive data during tax payment transactions.

  • Payroll:

  • How do I set up payroll processing?

    Setting up payroll is easy. Input employee details, salary information, and let our platform automate the payroll process for accurate and efficient salary payments.

  • Can I customize payroll schedules?

    Yes, our platform allows customization of payroll schedules. Set up weekly, bi-weekly, or monthly schedules to align with your business's payroll needs.

  • Are tax deductions automated in payroll processing?

    Yes, our payroll processing includes automated tax deductions, ensuring compliance with tax regulations and providing accurate net salary calculations for employees.

  • How do employees receive their salary payments?

    Employees receive their salary payments directly into their linked bank accounts or through other specified payout methods, providing a seamless and efficient payroll experience.

  • API Banking:

  • What is API banking?

    API banking enables businesses to integrate our financial services directly into their systems, streamlining processes and enhancing efficiency for secure and seamless financial transactions.

  • How do I integrate API banking into my system?

    Integration is straightforward. Obtain API documentation from our platform, follow the guidelines, and implement the necessary code for seamless incorporation into your system.

  • What financial services are accessible through API banking?

    API banking provides access to a range of financial services, including payment processing, account information retrieval, and transaction history retrieval, empowering businesses with comprehensive financial capabilities.

  • Is API banking secure?

    Yes, API banking is secure. Our platform employs industry-standard encryption and authentication protocols, ensuring the confidentiality and integrity of data exchanged during API transactions.

  • Solutions:

  • What solutions does your platform offer?

    Our platform offers a suite of financial solutions, including payment processing, payroll management, API banking, and current account services, providing businesses with a comprehensive toolkit for financial success.

  • Can I customize the solutions based on my business needs?

    Yes, our solutions are customizable. Tailor features and settings to align with your specific business requirements, ensuring flexibility and efficiency in managing your financial operations.

  • Is technical support available for implementing solutions?

    Yes, we provide dedicated technical support. Our team is available to assist with the implementation of solutions, ensuring a smooth and successful integration into your business processes.

  • How do your solutions benefit businesses?

    Our solutions streamline financial operations, enhance efficiency, and provide businesses with secure and user-friendly tools to manage payments, payroll, and other financial processes for sustained growth.