TERMS AND CONDITIONS
The following Terms and Conditions apply to anyone who accesses or browses the Psrao Digital
Solutions
website psraodigitalsolutions.com or Mobile Application(App) or uses and/or downloads any content or
installs
any part of the Service, regardless of when you do so.
GENERAL
We reserve the right, at any time and for any reason, to deny service to any individual.
You acknowledge that the transfer of your content (excluding credit card information) may occur in
an unencrypted state and involve (a) transmissions across multiple networks and (b) modifications to
accommodate and conform to the technical specifications of the devices or networks connecting you.
Credit card data is consistently encrypted when being transmitted across networks.
Without our express written consent, you agree not to reproduce, duplicate, replicate, sell, resell,
or exploit any portion of the Service, use of the Service, access to the Service, or any contact on
the website through which the Service is provided. The inclusion of headings in this agreement is
merely for convenience and shall not restrict, otherwise affect, or otherwise affect these terms.
DEFINITIONS
Service refers to the Payment Service and other services provided by Psrao Digital
Solutions
under these Terms and Conditions.
Merchants are the individuals or entities with whom Psrao Digital Solutions has a
valid
agreement to participate in the Service offered on this Website by Psrao Digital Solutions.
Customers are individuals or entities who have paid the Merchant through the
payment services offered by the website Psrao Digital Solutions.
Payment Account is a valid account / card of a Customer, including a bank account /
card maintained by any bank or financial institution and any other payment instruments used by the
Customer to pay for the goods and services the Customer purchased from the Merchant.
Payment Instructions are instructions given by the Customer when using the Service
to make payments to the Merchant.
Business Days are Monday through Friday, excluding bank holidays.
ThePayment Date is the date on which the Merchant receives payment after the
Payment Instructions set up by the Customer have been processed.
Scheduled Date refers to the date for which the Customer has scheduled the Payment
Instruction(s) and also represents the deadline for canceling/modifying the Instruction(s).
ACCEPTANCE
You acknowledge that you have read and agree to be bound by these Terms by creating an account,
accessing, registering, or otherwise utilizing the Platform or the Services. You also agree to be
bound by our Privacy Statement and confirm that you have read it. You warrant that we have received
legitimate credentials from you in exchange for accessing or utilizing the Platform or Services;
these credentials may be utilized to validate your identity. If we suspect that you violate these
terms, we reserve the right to remove, suspend, or terminate your access to the Platform or Services
at any time and without prior notice. In order to ensure the protection of your account and improve
your overall experience on the Platform, we may employ specific technologies to monitor your
Platform activities. Psrao Digital Solutions reserves the right to disclose your information to its
affiliates and partner institutions, who may contact you via email, telephone, and/or SMS with
regard to sales inquiries and other matters. By doing so, you consent to receive promotional
materials and/or exclusive offers from Psrao Digital Solutions, its partner institutions, and
affiliates. You
will be granted consent to receive these promotional materials and/or special offers, with the
option to unsubscribe entirely.
ELIGIBLE CUSTOMERS
- To access and use the Service, individuals must be at least 18 years old and capable of entering
into legally binding contracts. Corporations, trusts, associations of persons, or firms must
also be legally eligible to enter into such contracts.
- For entities like corporations, trusts, associations, or firms, individuals accessing the
Service must be authorized to agree to the TERMS OF USE and utilize the Service.
- If not meeting the eligibility criteria, individuals or entities are prohibited from accessing
or using the Service.
- Non-Resident Indians may use the Service within the bounds of Indian laws and those of their
respective countries. They acknowledge that using the Service may entail violating local laws
and agree to be solely responsible for any resulting liability, indemnifying Psrao Digital
Solutions
against any associated liabilities.
Responsibility
|
Details
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Registration Information
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Provide current, complete, and accurate information during the registration process as
per the form's request.
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Username and Password
|
Choose a username and password, taking full responsibility for maintaining their
confidentiality. Change the password following system instructions.
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Unauthorized Account Use
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Do not use another Member's account or disclose your password to any third party.
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Account Activities
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Take full responsibility for all activities under your account. Notify Psrao Digital
Solutions
immediately of any unlawful or unauthorized use or security violations.
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Logout after Sessions
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Ensure you log out of your account at the end of each session.
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Liability for Unauthorized Usage
|
Acknowledge that Psrao Digital Solutions is not liable for losses or damage resulting
from
unauthorized account usage, with or without your knowledge.
|
User's Liability for Damages
|
Understand that you could be held liable for losses or damages incurred by (website
name) or third parties due to your failure to comply with these terms.
|
Prohibited Use of Others' Accounts
|
Agree not to use anyone else's account without the prior permission of the account
holder.
|
MERCHANT REGISTRATION OBLIGATIONS
- Users agree to provide accurate, current, and complete information about themselves
(Registration Data), Payment accounts, Payment Instruction(s) (Payment Data), and Merchant &
payee details (Authentication Data).
- Users commit to maintaining and promptly updating Registration Data, Payment Data, and
Authentication Data to ensure accuracy.
- Psrao Digital Solutions reserves the right to suspend or terminate accounts if provided
information is
found to be untrue, inaccurate, not current, or incomplete, with the denial of any current or
future use of the Service.
- Failure to provide accurate registration information renders users unauthorized to use the
service, leading to immediate account termination.
-
Users agree not to knowingly omit or misrepresent any material facts or information in their
registration, promptly updating any changes or advising Psrao Digital Solutions in writing.
-
Users consent and authorize Psrao Digital Solutions to verify Registration Data as necessary for
Service
use and access on the website.
SCOPE OF SERVICES
1. Psrao Digital Solutions SERVICES
- We operate as a payment gateway company providing services at psraodigitalsolutions.com.
- Our technology facilitates listing services, logistics, payment services, education platforms,
and other value-added services to support business growth.
- Neither you nor your products or services endorsed by the Merchant Dashboard have our explicit
endorsement.
- Linking to our platform must not imply affiliation, approval, or endorsement unless expressly
permitted. Unlawful linking or actions that may harm our goodwill are prohibited.
2. PAYMENT AGGREGATION SERVICES
- Psrao Digital Solutions collaborates with a Payment Partner for convenient payment processing.
Payment
Partner Terms govern this process, and Psrao Digital Solutions is not responsible for the
Payment
Partner's actions.
- Consent to the Payment Partner settling Transaction Amounts according to Payment Partner Terms.
- Contact support@psraodigitalsolutions.com for queries, concerns, or complaints about Payment
Aggregation Services.
3. ACCESS TO SERVICES
- Subscription plans may limit benefits based on type. Each plan has specific benefits, abilities,
and fees. We reserve the right to enable/disable certain features on your account.
- Authorization to charge for the subscription term if the chosen payment method supports
auto-renewal. Auto-renewal extends access to the Services automatically.
- Acknowledgment that Services may change to comply with the law, and users cannot hold us
responsible for any limitations imposed by legal requirements.
4. THIRD-PARTY SERVICES
- Inclusion of Third-Party Services in our offerings may include services, materials, documents,
and information from third parties.
- Users agree to use Third-Party Services at their own risk, and third parties are responsible for
them.
- No promises or responsibility are assumed for outcomes related to Third-Party Services. Users
are bound by the terms, conditions, and privacy policies of third parties offering these
services. Intellectual property rights for Third-Party Services belong to the respective third
parties.
INTELLECTUAL PROPERTY RIGHTS
We hold the ownership or licensing rights to all intellectual property on our website, and these
works are safeguarded by copyright laws and international treaties. All rights are reserved. You are
permitted to print or download extracts of pages from our website for personal use and share content
with others within your organization.
It is prohibited to modify any printed or digital copies of materials, and the use of illustrations,
photographs, videos, audio sequences, or graphics separately from accompanying text is not allowed.
Acknowledgment of our status (and that of any identified contributors) as the authors of website
content is always required. Commercial use of any website content is forbidden without obtaining a
license from us or our licensors.
If you breach these terms by printing, copying, or downloading website content, your right to use
our website will cease immediately. At our discretion, you must either return or destroy any copies
of the materials you have made.
AUTHORIZATION AND AUTHENTICATION OF TRANSACTION
Upon satisfaction of valid criteria established by the Acquiring Banks and the Card Associations
from time to time, the Acquiring Bank will authenticate, authorize, and process the payment
instructions provided by the Customers on the Merchant Site for the Transactions. Such approved
Customer Charge will then be transferred from the Customer Bank Account/Custom Wallet to the Nodal
Account.
Psrao Digital Solutions, Acquiring Banks, and Card Associations reserve the right to deny
authorization of a
customer's transaction for any reason, including but not limited to risk management, suspicion of
fraudulent, illegal, or dubious transactions, sale of prohibited items, use of compromised valid
cards, or application of blacklisted or banned cards; or in adherence to the policies, guidelines,
and regulations set forth by the RBI, Acquiring Banks, Issuing Institution, and/or Card Association,
as well as any other applicable laws, regulations, and policies.
You agree that Psrao Digital Solutions and/or the Acquiring Banks reserve the right, at any time, to
limit or
restrict the size, quantity, and/or monthly volume of transactions as a risk management tool.
Limitations or restrictions may be imposed for the sake of clarity for the following reasons:
limiting the number of purchases that can be charged to a single valid credit card or net banking
account at any given time; rejecting payments for customer orders placed by customers with a history
of questionable charges; transactions involving an unusually high monetary value; and so forth.
Moreover, Psrao Digital Solutions reserves the right to, in the interest of ensuring security,
prohibit at
its discretion any card number, account number, group of cards, or transaction originating from a
particular blocked or blacklisted customer account, card number, group of IP addresses, devices,
geographic location, or any other risk mitigation measures it deems appropriate.
THIRD-PARTY SITES, PRODUCTS, AND SERVICES
Psrao Digital Solutions’s Services and/or Platform may contain links or references to third-party
websites or
services for the User's convenience ("Reference Sites"). Psrao Digital Solutions does not have
control over
these Reference Sites and does not endorse them or the information, materials, products, or services
they contain. User interactions with Reference Sites are solely between the User and the respective
Reference Site. The access and use of Reference Sites, along with the associated information,
materials, products, and services, are at the User's own risk. Psrao Digital Solutions is not liable
for any
loss or damage caused by the User's use of or reliance on materials, products, and services on or
available through Reference Sites. Psrao Digital Solutions is also not liable for acts, omissions,
errors,
representations, warranties, breaches, or negligence of Reference Sites, or for any personal
injuries, death, property damage, or other damages resulting from User interactions with Reference
Sites.
COMMUNICATION POLICY
The User acknowledges:
- Psrao Digital Solutions may send transactional or non-transactional business communications
through SMS,
Email, or Push notifications to fulfill User requests or service their account.
- Even after opting out of marketing communications, a User may continue to receive transactional
and critical communication from Psrao Digital Solutions.
- Psrao Digital Solutions will make its best efforts to provide notifications, and it is deemed
that the
User has received the information sent during the use of the Psrao Digital Solutions Platform or
availing
any Services. The Company is not obligated to confirm the authenticity of the recipients of the
alert. The Company cannot be held liable for the non-availability of any notification service in
any manner.
YOUR RESPONSIBILITIES
- You commit to fulfilling all Transactions on the Merchant Site per the Customer's instructions
and terms and conditions on the site. Timely Delivery must adhere to the specified Customer
requirements.
- Ensure no out-of-stock Products are offered for sale. Sole responsibility for the quality,
efficiency, and merchantability of Products. Display rates on the Merchant Site inclusive of all
applicable taxes.
- Compliance with all applicable laws, rules, and regulations in offering Products or collecting
Payments on the Merchant Site. Obtain and maintain all required approvals, licenses, and
registrations in accordance with the laws of India.
- Do not offer illegal, offensive, or banned Products. Compliance with guidelines, rules,
regulations issued by RBI, and guidelines set by Psrao Digital Solutions, Acquiring Banks,
and/or Card
Associations. Psrao Digital Solutions reserves the right to suspend Services for non-compliance.
- Display clear cancellation policy, refund policy, privacy policies, disclosures/disclaimers, and
terms of use on the Merchant Site. Obtain Customer acceptance of all Merchant Terms and
Conditions.
- If providing One Click Checkout, Psrao Digital Solutions stores Valid Card data. PCI DSS
certification
holders must ensure secure handling and not disclose data without consent.
- Legal right and title to sell Products offered on the Merchant Site. Responsibility for
resolving Customer complaints or dissatisfaction with any Product.
- Adherence to industry service standards and Delivery of all paid-for Products to Customers at
the highest standards.
- Display notices, disclaimers, or warranties as required by Psrao Digital Solutions and/or the
Acquiring
Bank. Compliance with requests promptly.
- Accuracy of information, validity of prices, and any charges related to the Products on the
Merchant Site.
-
Payment of all relevant taxes, surcharges, and levies in relation to the Customer Charge and
Psrao Digital Solutions Services provided under this Agreement.
-
Compliance with rules, guidelines, instructions, requests, and actions made by Acquiring Banks
and/or Card Associations. Indemnification for fines, penalties, or other amounts resulting from
non-compliance.
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Agreement to be bound by Psrao Digital Solutions terms and conditions for using Psrao Digital
Solutions Services.
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Non-engagement in activities that interfere with, disrupt, damage, or access third-party
servers, networks, or services.
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No requirement for Customers to provide details of accounts held with Issuing Institution. No
input of data on behalf of Customers without breach of trust.
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Confidentiality of information submitted by Customers on the Merchant Site. Use of Customer data
only for completing Transactions and compliance with data privacy regulations.
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Timely notification to Psrao Digital Solutions of all changes in constitution,
directors/partners/trustees, or office addresses within seven (7) Business Days.
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No engagement in activities harmful to the business and/or brand of Psrao Digital Solutions,
Acquiring
Banks, and/or card associations.
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Acceptance indication for all respective Acquiring Banks and/or Card Associations whose Payment
Mechanism is used.
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Resolution of all cardholder/customer account holder disputes at your own cost. Authorization
for Psrao Digital Solutions to share Transaction data and Customer information with Acquiring
Banks and
Card Associations.
-
Maintenance of the Merchant Site without libelous, defamatory, obscene, or profane material.
Compliance with terms and conditions or suspension of payment and/or Psrao Digital Solutions
Services by
Psrao Digital Solutions in case of failure to observe terms.
USER’S REPRESENTATIONS AND WARRANTIES
The User affirms having had adequate time to review and assess the Terms of Use, the Applicable
Agreement, and associated financial requirements and risks. Immediate notification obligation to
Psrao Digital Solutions concerning any violation of these Terms of Use or circumstances that may
harm
Psrao Digital Solutions's goodwill and reputation.
The User affirms having had adequate time to review and assess the Terms of Use, the Applicable
Agreement, and associated financial requirements and risks. Immediate notification obligation to
Psrao Digital Solutions concerning any violation of these Terms of Use or circumstances that may
harm
Psrao Digital Solutions's goodwill and reputation.
YOUR CONTENT
Content Rights. Specific functionalities of the Service may enable users to upload
and publish content (hereinafter referred to as "Content"). This includes messages, reviews, photos,
videos, images, folders, texts, other forms of works, and any derivative works thereof, as well as
all intellectual property rights embodied therein. You retain all legal ownership of any copyright
and other proprietary rights pertaining to your Content.
Limited License Grant to Recharge. Through the act of uploading, publishing, or
providing content through the Service, you authorize Recharge to obtain a fully paid-upon,
worldwide, non-exclusive, royalty-free, transferable, sub-licensable, and right and license to host,
store, transfer, display, perform, reproduce, process, modify, and distribute said content, in its
entirety or partiality, across all media formats and through any channels presently recognized or in
the future developed.
Content Representations and Warranties. Recharge hereby excludes all liability with
respect to any and all content that users submit, publish, or supply through the Service. You hold
absolute liability for any and all content that you upload, publish, or otherwise provide to or
through the Service, as well as for any and all repercussions that may result from doing so.
Content Disclaimer. We will not edit or control the Content you or your customers
submit or publish, nor will we be accountable or liable for it. In our sole discretion, Recharge may
screen, remove, alter, or ban any Content that violates these terms or is otherwise objectionable at
any time and without warning. You realize that the Service may expose you to Content from various
sources that may be inaccurate, offensive, indecent, or objectionable. You waive all legal or
equitable rights or remedies against Recharge with respect to such Content. Recharge may examine any
claim that such Content violates these conditions and delete it at our discretion at any time and
without notice.
Monitoring Content. Recharge is not responsible for monitoring (a) Content,
including third-party Content, or (b) consumer usage of the Service. You accept that Recharge may
monitor all Service data for operational and other purposes. Even if Recharge monitors Content, it
is not liable for any loss or harm caused by its usage. Our Privacy Policy allows us to analyze,
record, copy, and use information while monitoring.
INDEMNIFICATION
The User agrees to indemnify Psrao Digital Solutions against claims, losses, damages, and expenses
arising
from:
- User's use or misuse of Psrao Digital Solutions's services or the Site/application.
- Violation of Terms of Use or the Applicable Agreement by the User.
- Breach of representations, warranties, and covenants made by the User.
- Claims or legal proceedings due to User's non-compliance with Applicable Law.
- Failure to obtain required statutory or regulatory approvals necessary for performance under the
Applicable Agreement.
Psrao Digital Solutions reserves the right to assume exclusive defense and control of any matter for
which
the User is required to indemnify, with the User's cooperation. Psrao Digital Solutions will make
reasonable
efforts to notify the User of any such claims brought by a third party.
MODIFICATION
Psrao Digital Solutions reserves the right to alter, amend, append, or delete these Terms of Use,
whether in
whole or part (each, a "modification"), at any time through Site notifications or direct
communication to Users. Changes take effect and are deemed accepted by Users 24 hours after initial
posting, applying immediately to payment transactions initiated thereafter. Users not in agreement
with modifications have the exclusive remedy of terminating their Services use.
CONFIDENTIALITY
The User commits to maintaining the confidentiality of Confidential Information, safeguarding it
with utmost care, and using it solely for transaction-related purposes. Exclusions from Confidential
Information: Information already in the receiving Party's possession, public information, legally
obtained information, and independently acquired or developed information. The User agrees not to
disclose received Confidential Information without the Company's prior written consent, except for
specific permitted disclosures.
TERMINATION
Psrao Digital Solutions can suspend or terminate User access to its Platform and Services without
notice or
liability if:
GOVERNING LAW AND DISPUTE RESOLUTION
This Terms of Use is governed by Indian law, with exclusive jurisdiction in competent courts in
India.
FORCE MAJEURE
Psrao Digital Solutions is not liable for failure to perform obligations due to causes beyond its
control. In
a force majeure event, obligations are extended, and either party may terminate the unperformed
portions after a specified period.
MISCELLANEOUS
Severability. If any provision is deemed unlawful or unenforceable, it will be
limited or eliminated to the minimum extent required.
Assignment. These Terms are non-assignable by the User but can be assigned by
Psrao Digital Solutions. Any attempted assignment in violation is void.
Notice. Psrao Digital Solutions may communicate with Users through various means.
Notices to Psrao Digital Solutions should be sent to its Legal Department.
Waiver. Failure to enforce a provision doesn't waive the right. Waivers are
effective if in writing and signed by Psrao Digital Solutions.